I believe the power of gossips and rumors over celebrity
crisis management is an important topic to discuss because the emergence of
communication technology development has drastically changed the way we manage
our relationships (Ben-Ze’ev, 2004) and reputation (Solove, 2007). Serving as a
platform for mass media as well as individual representation, web 2.0 has empowered
new forms of information, including celebrity gossip. This emergence also
created challenges for crisis managers to control the harmful information being
disseminated as the courses of gossips have become much denser (Beer &
Penfold-Mounce, 2009).
I found Ortner’s article very informative because it formulated the knowledge regarding celebrity gossip by
defining celebrity gossip and analyzing the challenges and opportunities it
poses to the celebrity. The article sorted celebrity gossips into five
categories with different sub-categories, including sex (sexual orientation,
sexual preferences and unconventionalities, cheating/affairs and sex tapes/nude
photos), drugs, relationships (new relationships, engagement and marriages,
pregnancy, children and other family, failing relationships, failed
relationships and fake relationships), behavior and character (acting in an
inappropriate way, plastic surgery, having issues with weight, celebrity feud,
being an attention-seeker, dark secrets and oddities) and behind-the-scenes.
Ortner mentioned that nowadays, for the media, bad news is considered good news
as it is much more appealing to the audience. Thus, as a lot of celebrities
“depending on gossip and its power to sell products and images” (Birchall,
2006; Fortunati, 2009), Ortner suggested crisis managers to practice evaluation
of the gossip by using Solove (2007)’s assessment, asking questions such as
“who is making the disclosure,” “is the disclosure made to the appropriate
audience,” and “is the purpose behind the disclosure one we should encourage or
discourage.”
On the other hand, Beer’s and Penfold-Mounce’s article
approached the topic by considering celebrities “mobile and contingent, rather
than fixed and stable;” thus, they proposed approaches that can accommodate
this mobility. Suggesting that celebrity is now perhaps “the defining aspect of
contemporary popular culture” and viewing celebrity gossip as a process of
“moving and transforming through a media environment,” the two authors depicted
from Ang (1985)’s “melodramatic imagination” theory to proposed a “new
melodramatic imagination” understanding of the power of gossip over a
celebrity’s career. Using Miley Cyrus as a case study, they argued that by
being a byproduct of the new melodramatic imagination, the public is now a
partner in assembling the content; thus, controlling the narratives of both
sides would be the key to celebrity crisis communication.
Moreover, Fairclough (2008) claimed that nowadays,
“celebrities are no longer perceived as primarily or necessarily figures of
aspiration, but as characters to judge and deride.” Consequently, she observed
a “bitch culture,” in which gossip bloggers play the roles of both the
“producer” and “consumer” of the celebrity by deconstructing a celebrity’s
image, at the same time contributing to, and sometimes re-shaping, the
celebrity’s cultural impact. Additionally, in this “bitch culture,” the
boundary between negative and positive meaning of the word “bitch” has almost
dissolved as a lot of celebrities have built a “bitch” reputation to attract
audiences. In other words, “bitch culture” has become embedded into the typical
paradigms of celebrity mediation.
Reference
1.
Beer,
D., & Penfold-Mounce, R. (2009). Celebrity gossip and the new melodramatic
imagination. Sociological Research
Online, 14(2), 2.
2.
Fairclough,
K. (2008). Fame is a losing game: Celebrity gossip blogging, bitch culture
and postfeminism. Genders (48).
3.
Ortner,
H. (2013). Not so blind items: Anonymous celebrity gossip exposed. Retrieved
from http://web.mit.edu/comm-forum/mit8/papers/Ortner_MIT8_Blind_Items.pdf
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